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LOST OR DAMAGED PACKAGES Has the express carrier lost or damaged your package? You can file a claim by calling the toll free number listed below. Have the tracking number, a description of the package, the sender’s address information, and the recipient’s address information ready when you call. If you need more information, contact University Mailing Services at 744-5385. Remember: It is your responsibility to file the claim, not that of University Mailing Services. Please be aware that the carrier will not be liable for more than the insurance coverage. You must keep all packaging material until the carrier tells you to dispose of the packaging and the damaged merchandise. UPS – 1-800-377-4877 FedEx – 1-800-GOFEDEX (1-800-463-3339) DHL – 1-800-CALLDHL (1-800-225-5345) |
