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Student Union Post Office |
744-7637 |
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Sep-09 |
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*To meet UMS performance standard, all |
# of Opportunities |
# Completed |
Level of Service |
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Accountables Mail, such as/but not limited
to, |
22 |
22 |
100.00% |
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Certified Mail, Priority Mail, Express Mail
and |
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Registered Mail, must be delivered to USPS |
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personnel daily. |
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*To meet UMS performance standard, Student |
# of Opportunities |
# Completed |
Level of Service |
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Personnel hours shall not exceed 40 hours |
176 |
144 |
81.82% |
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total, per week. |
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*To meet UMS performance standard, USPS |
# of Opportunities |
# Completed |
Level of Service |
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form 1412A, 1412B and UMS Audit Report, |
22 |
22 |
100.00% |
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must be completed for all, tellers each |
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business day. |
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*To meet UMS performance standard, inbound |
# of Opportunities |
# Completed |
Level of Service |
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mail must be sorted into the Rental Mail |
44 |
41 |
93.18% |
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Boxes twice daily. |
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*To meet UMS performance standard, internal |
# of Opportunities |
# Completed |
Level of Service |
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weekly audits must be completed by Friday at |
4 |
4 |
100.00% |
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12:00pm. |
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Total number of walk up customers. |
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Total number of phone calls received. |
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Total number of Postal Money Orders sold. |
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Total number of current Mail Box Rentals. |
43 |
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*Explanation of UMS performance standards
for Student Union Post Office. |
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